All Systems Operational
Infrastructure Operational
Marketplace Operational
Offers Operational
Trade Chat Operational
Trades Operational
Feedback system Operational
Wallet Operational
Send out external Operational
Send out internal Operational
Deposits Operational
Hedging Operational
Account Operational
Create an account Operational
Login Operational
Verification Operational
2FA Operational
Notifications Operational
Notifications Operational
Email Operational
SMS Operational
API Operational
Vendor API Operational
Mobile API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 23, 2020

No incidents reported today.

Oct 22, 2020

No incidents reported.

Oct 21, 2020
Resolved - All missed deposits and sendouts have been successfully processed.
Oct 21, 12:01 UTC
Update - All systems are operational now. Our team is working on processing all missed deposits and sendouts.
Oct 21, 09:15 UTC
Update - We are continuing to investigate this issue.
Oct 21, 08:46 UTC
Investigating - All external deposits and sendouts are stopped now for non-planning maintenance. Our team is working on solving the issue. All funds are safe and will be delivered to a destination a bit later. Thank you for your patience.
Oct 21, 08:46 UTC
Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020
Resolved - This incident has been resolved.
Oct 16, 16:59 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 16, 16:47 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 16, 16:44 UTC
Investigating - We are currently investigating this issue.
Oct 16, 16:39 UTC
Oct 15, 2020
Resolved - This incident has been resolved.
Oct 15, 09:04 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 15, 09:01 UTC
Investigating - We are currently investigating this issue.
Oct 15, 08:55 UTC
Resolved - This incident has been resolved.
Oct 15, 08:47 UTC
Investigating - We are currently investigating this issue.
Oct 15, 08:45 UTC
Oct 14, 2020

No incidents reported.

Oct 13, 2020
Resolved - This incident has been resolved.
Oct 13, 14:30 UTC
Investigating - We are currently investigating this issue.
Oct 13, 14:24 UTC
Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.